Warranty Claim
Our promise: 7-day free replacement for defects · 30-day returns for unused items · 6-month manufacturer warranty.
Warranty Coverage
Every SmartFlick product is backed by a 6-month manufacturer warranty from the date of purchase. The warranty covers manufacturing defects in materials and workmanship under normal use.
What Is Not Covered
- Physical damage, cracks, or damage caused by drops and impact
- Water, liquid, or moisture damage
- Misuse, mishandling, or use outside the product instructions
- Unauthorized repair, tampering, or modification
- Normal wear and tear, including cosmetic marks and scratches
- Consumables and accessories (such as cables) where the damage results from wear
Documents You Will Need
- Your order ID or invoice number
- Proof of purchase (order confirmation or invoice)
- A short description with clear photos or a video of the defect
How to Make a Claim
- Fill in the warranty claim form below with your order and product details.
- Our support team reviews your request within 48 hours.
- If approved, ship the defective unit to us using the return instructions we provide.
- After inspection, a replacement or repaired unit is dispatched to you.
Turnaround Time
Warranty claims are typically resolved within 7–10 business days after we receive and inspect the returned unit. You will be notified by email at each step.
Submit Your Claim
Please complete the form below and our team will get back to you. For urgent help, email support@smartflick.in or call +91-8238098280.
